fbajia Responsible Gaming — Your Protection is Our Priority
Play for fun, but stay within your limits. fbajia is committed to helping you enjoy gaming in a safe, informed, and responsible way.
Our Commitment
Why is Responsible Gaming Important?
fbajia believes that online gaming is only enjoyable when it is experienced consciously and in a controlled manner. Responsible gaming means you know how much time and money you are spending, and that it is not having a negative impact on your daily life.
Gaming is entertainment — it is not a profession or a source of income. If you ever feel the urge to play is going beyond your control, that is a signal that help is needed. Our platform has a number of protection tools to help you stay within the right limits.
The responsible gaming policy at fbajia applies to everyone. We ensure that only those aged 21 or above can register and play on our platform.
⚠️ Important Warning: Gaming is for entertainment purposes only. Never bet money you cannot afford to lose. Both winning and losing are possible in every game.
Protection Tools
Our Responsible Gaming Features
fbajia provides these tools to keep you informed and safe.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. A cooling-off period applies to increase a limit, which helps you make a considered decision.
Time-Out Feature
Use the time-out feature if you want to take a short break. Your account can be temporarily deactivated for any period from 24 hours up to 6 weeks. During this time you will not be able to log in or place bets.
Self-exclusion
If you want to stay away from gaming for the long term, choose the self-exclusion option. It is possible to close your account for a minimum of 6 months up to permanently. Activate it by contacting the support team on live chat.
Gaming History
A full history of all bets, wins, losses, and deposits in your account is always available to view. This information helps you understand your spending patterns and make informed decisions.
21+ Age Verification
fbajia strictly ensures that only individuals aged 21 or above can register. Identity verification may be carried out at registration and at any other time if required.
24/7 Support
Our 24/7 live chat support is available in Bengali for any questions or help related to responsible gaming. Your protection is our first responsibility.
Awareness
Recognise the Signs of Problem Gaming
If any of the following signs appear in you, you should seek help. This is not a sign of weakness — it is an expression of awareness.
- Feeling a repeated urge to play in order to recover money you have lost.
- Hiding the amount you are gaming from family or friends.
- Spending money meant for household expenses or important needs on gaming.
- Feeling restless or mentally uncomfortable when not playing.
- Trying to stop gaming but failing to do so.
- Gaming is interfering with work, studies, or social life.
- Taking loans or falling into financial difficulty because of gaming.
Healthy Gaming
Habits of a Responsible Gamer
Following these habits will keep gaming a source of enjoyment at all times:
- Set a specific budget before each session and stick to it.
- Set a time limit — decide in advance how long you will play each day.
- Play for entertainment only, not to earn money.
- Take breaks — use the time-out feature.
- Never play when you are angry or feeling low.
- Spend time with family and friends and keep up other hobbies beyond gaming.
- Do not hesitate to contact the support team with any problem.
Step by Step
How to Activate Self-Exclusion
In just a few simple steps you can deactivate your account temporarily or permanently.
Log In
Log in to your fbajia account and go to account settings.
Notify Support
Let our support team know your self-exclusion request via live chat.
Choose a Duration
6 months, 1 year, or permanently — let us know your preferred duration.
Confirmation
You will receive confirmation that your account has been deactivated. Promotional messages will also be stopped during this time.
Financial Control
Deposit Limits and Financial Protection
Financial control is an important part of responsible gaming at fbajia. The minimum deposit amount on our platform is just ৳200, which helps you start small and understand your own limits.
For withdrawals, the minimum amount is ৳800 and it usually reaches your bKash, Nagad, Rocket, or Upay account within 10-45 minutes.
We strongly advise — never use money from your household budget, medical funds, or emergency savings to create a gaming budget. Set a separate monthly gaming budget that, even if lost, will have no impact on your daily life.
Need Help? We Are Here
If gaming is starting to feel like a burden, do not carry it alone. fbajia's 24/7 live chat support in Bengali is always by your side.
24/7 Live Chat Support
Common Questions
FAQ on Responsible Gaming
You must be at least 21 years old to register and play at fbajia. We verify age during registration and may request identity documents if needed. Access to our platform by minors is strictly prohibited.
After logging into your account, go to the responsible gaming settings to set a daily, weekly, or monthly deposit limit. It takes effect immediately. If you want to increase the limit, you will need to wait through a cooling-off period. Contact us on live chat for any help.
A time-out is a short-term break — from 24 hours up to 6 weeks. During this time your account is temporarily inactive and reactivates automatically when the period ends.
Self-exclusion is long-term protection — from a minimum of 6 months up to permanently. During this period there is no option to reactivate the account. It is mainly for those who are struggling with gaming addiction.
Before self-exclusion is activated, you will be given the opportunity to withdraw all withdrawable balance in your account. The support team will assist you through this process. The minimum withdrawal amount is ৳800 and it is usually sent within 10-45 minutes.
Keep your login details secure on your device and always log out of your account. Use a browser PIN or parental controls on shared devices. If you think a minor may be able to access your account, contact the support team immediately.
First contact fbajia's 24/7 live chat support — we will help you activate self-exclusion or a time-out. Also speak with a trusted family member or friend. Seeking help from a professional psychologist or counsellor is completely normal and encouraged.
No. While self-exclusion or a time-out is active, you will not receive any promotional messages, bonus offers, or marketing communications. Ensuring your protection is our only focus during this time.
Play Responsibly, Enjoy the Fun
Your protection at fbajia is always our priority. Play within your limits while enjoying the entertainment.